Last updated: 17 July 2026
Eastside Marketing Pty Ltd (ABN 17 698 174 542) (“Eastside Marketing”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit eastsidemarketing.com.au or engage our services. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information we collect
We collect personal information that you provide to us directly and information collected automatically when you use our website:
- Contact details you submit through our forms or by email, such as your name, business name, email address and phone number.
- The content of enquiries and any information you choose to share about your business.
- Technical and usage data collected automatically, such as your IP address, browser type, pages viewed and referring pages, via cookies and analytics tools.
How we use your information
We use personal information to respond to your enquiries, provide and improve our services, send you information you have requested, operate and secure our website, and meet our legal obligations. We do not sell your personal information.
Cookies and analytics
Our website uses cookies and similar technologies, including analytics and a live chat widget, to understand how visitors use the site and to improve your experience. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
Disclosure to third parties
We may share personal information with trusted service providers who help us operate our business, such as website hosting, email, analytics and customer communication platforms. These providers are only permitted to use your information to perform services on our behalf. We may also disclose information where required or authorised by law.
Overseas disclosure
Some of our service providers may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.
Data security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can address it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date it was last updated.
Contact us
For any privacy questions or requests, contact us at hello@eastsidemarketing.com.au. Eastside Marketing Pty Ltd, Melbourne, Victoria, Australia.